You ask, I'll tell. Here are the questions we get most often about Josie Maran Cosmetics, and my answers, all in one place. Want to know where to find us and how to order online? What we mean by "natural" and "organic"? Need the details on how to return or exchange an item? It's all here. But if you have a question we haven't thought of, please ask, and we'll do our best to tell.

Click here to email our customer care team.

Or call us at 855-461-6512 Monday - Thursday, 9am to 5pm, and Fridays from 9am to 12pm Pacific Time.


Our office and warehouse were closed on Friday, July 3rd in celebration of the holiday weekend (Happy Birthday, America!), so normal shipping did not resume until Monday (7/6).

This means there is a higher-then-normal order volume being processed this week, and it's taking a bit longer to worth through the backlog.

We are sorry for the delay this will cause in receiving your order, but we appreciate your patience and understanding.